Customize the WiFi name and password if required, then use these to reconnect devices to your home network. You’ll be briefly cut off from the network. RESTORE FACTORY SETTINGS: This option resets everything, including the Wi-Fi password, parental controls, firewall settings, and managed devices. You must use the original password and it will have the original SSID. You’ll lose network access and need to re-establish network connectivity. The ease of connection and use makes the WPS button suitable for home use, where you do not need complicated passwords to access the internet. You can also configure the WPS PIN to connect to your Xfinity router. RESTORE WIFI SETTINGS: This fully resets all of the Wi-Fi settings on your xFi Gateway, including the SSID/WiFi network name and WiFi password. The latest Xfinity routers come with a WPS button, and you need to follow a few steps on your router to set up and get it working. RESET WIFI ROUTER: This will reset the Wi-Fi router component of the xFi Gateway while maintaining the internet connection. RESET WIFI MODULE: This switches on the Wi-Fi radio in your xFi Gateway after it has been turned off. RESET: This command will start the Manual Restart procedure. Once inside, choose the option “Restart/Restore Gateway” under Troubleshooting to bring up a list of restart options. But if you’d prefer to save money and have greater control over your own gear and private data, go buy your own hardware, then follow our Motherboard guide to keeping your router safe from unwanted intruders.Restart your xFi Gateway through the Admin Tool If you like unnecessarily throwing money at some of the least-liked companies in America, by all means continue. Users who own their own hardware weren’t impacted by Comcast’s latest security blunder. The bug allowed an attacker to potentially obtain the home address where the router is located, as well as the Wi-Fi name and password of users’ routers (in plaintext). And while customers were supposed to be able to disable the feature, many say the functionality often didn’t work, and the company didn’t adequately inform users that the new feature was being deployed.Īnd this week, it was revealed that a bug in Comcast’s website used to activate the company’s routers potentially exposed millions of users’ private data. Not only it will it save you a significant amount of money, it gives you greater control over your network and private data.įor example, Comcast was sued back in 2014 for rolling out a router update that turned user home routers into publicly-accessible hotspots. While it may require a little elbow grease to keep Comcast in line, owning your own hardware is still worth it. Learn how to install and activate your Xfinity xFi Gateway with the Xfinity app. For example, the company has long had a nasty habit of charging users the rental fee even if they own their own modem, requiring users keep an eye on their bill.Įven if you own your own modem, the company may still try to charge up to $90 for a professional installation, even if you’re the one doing all of the work. The Xfinity app makes it easy to set up, control, and customize your WiFi experience. Unsurprisingly, Comcast’s historically abysmal customer service can sometimes make this more challenging than it should be. Comcast Comcast Xfinity on Monday announced a new modem-router, called the xFi Advanced Gateway, which supports Wi-Fi 6E, the latest generation of Wi-Fi that can take advantage of the 6GHz. While the company doesn’t like to advertise the option, users have the ability to buy their own modem or router, provided it’s on the company’s list of acceptable devices known to play nice with the Comcast network (the same is true for Charter Spectrum.) Many of these devices can be bought for a pittance via online retailers, and even less if acquired second hand. Those turned off by Comcast’s reputation as one of the least liked companies in America should do themselves (or a loved one) a favor and stop unnecessarily padding the company’s bottom line. And given that Comcast buys hardware in bulk, it’s estimated the company pays as little as $40 for each modem. One analyst estimated that Comcast makes between $275 million and $300 million each and every quarter just from these rental fees. Over time, users wind up paying Comcast significantly more money than the modem or router is worth. After yet another price hike at the beginning of 2018, Comcast now charges customers $11 a month to rent both modems and gateways. Comcast has slowly but surely jacked up this rental fee over the years. One of the most profitable surcharges for America’s biggest cable provider is the fee it charges users to rent a modem, router, or gateway. As a result, the company is facing several ongoing lawsuits for misleading billing. Millions of consumers continue to pay cable companies like Comcast a monthly fee to rent a modem or gateway (a combination modem and WiFi router)-and Comcast keeps proving that's a really bad idea.įrom the company’s arbitrary and unnecessary broadband caps and overage fees to all manner of sneaky below-the-line surcharges, Comcast has made an art form of advertising one price, then socking consumers with significantly higher rates once the bill comes due.
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